Frequently Asked Questions

Technical Questions

Q: How do I play the Sound Therapy files that I received on microSD card?

Our microSD card option opens up a lot of Sound Therapy listening possibilities. As long as you are using headphones, you can listen on:

  • your laptop or computer
  • your phone or tablet
  • a portable music player (eg. Mp3, Mp4 or iPod), that can play WAV files.

And, if you have our Sontegrity player, you can add new Sound Therapy files to it directly from the card.

 

How to transfer files from your microSD card to your chosen listening device

To get started, please read and follow the instructions below.

 

Please note: We have tried to cover as many situations as possible, however, because there are so many options – and many different devices used by our listeners – we are not equipped to provide extensive technical support.

After carefully following the instructions below, if you are still experiencing issues we recommend these options:

  • Ask a young friend or family member to assist
  • Print this page and take it, along with your card, to your local computer or mobile service store
  • Post your question on an online tech community forum such as Quora, Tom’s Hardware or TechSpot.

 

The most common way that listeners transfer Sound Therapy files to their devices is via the following two-step process:

Step 1: Copy files from the microSD card to the computer.
Step 2: Copy files from the computer to the device.

 

Before you start: Make sure you have enough space on your computer and device.

Each program is around 4Gb – and the All Adult program is 7 programs, which really adds up! You would need around 28Gb to transfer all of them so keep in mind that you don’t have to copy everything at once, just what you are currently listening to.

 

Step 1: Copy files from microSD card to computer

In your package, we have provided a small USB adaptor for this purpose. One end of the adaptor is a microSD card slot (for reading the card) and the other end is a USB plug (commonly found on computers and wall chargers).

  1. Insert the microSD card into the USB adaptor.
  2. Insert the USB adaptor into a USB port on your computer.
  3. Open a folder on your PC or Mac and locate the adaptor in the navigation pane (it will display just like an external USB storage device).
  4. Double click to open.
  5. Copy and paste (or drag) the files to a folder on your computer.

 

Step 2: Copy files from computer to device

  1. Connect your device to your computer via a USB cable (this will generally be the cable you use for charging).
  2. Locate your device in the navigation pane on your PC or Mac.
  3. Double click to open.
  4. Copy and paste (or drag) the Sound Therapy files on your computer to your phone’s internal storage.

This can occasionally be a problematic stage of the process. There are many reasons and it varies from device to device. You may not be able to see the device, or not be able to see its internal file system (or only see part, such as photos but not other file types).

If you are having issues at this point, you may want to ask for assistance from a friendly tech savvy friend or family member.

Some possible options to try are:

  • Try a different USB cable, which may be faulty.
  • Check your device to see if it is asking you for permission to transfer files. If it is, select yes to provide permission.

There are also a number of easy-to-use file transfer software programs available for this purpose:

  • AirMore: Windows computer to Android/iOS device (free, proprietary)
  • OpenMTP: macOS computer to Android device (free, open-source)
  • AirDroid: MacOS/Windows computer to Android/iOS device (paid)
  • MobileTrans: Windows computer to Android/iOS device (paid)

 

If you have a microSD card slot or microSD card reader on your computer:

Some models of MacBook Pro and MacBook Air have a microSD slot, and many Windows laptops have a microSD slot. If you have one of these, you won’t need to use the USB adaptor. Simply insert the card straight into your computer or reader. Note that the card is microSD, not the larger SD card format. However, if you have the larger sized SD reader, an inexpensive adaptor will allow you to insert a microSD card into an SD card slot.

 

If you have a microSD slot on your phone/tablet:

Some phones and tablets are equipped with a microSD slot (most Samsung Galaxy phones, for example). If you have one of these, rejoice! Just insert our microSD card into your phone or tablet and start listening right away on your usual music player app. You can transfer the files from the card to your device’s internal storage and then remove the card, or leave the card in place and play the files from the card. (We recommend the first option in case of loss of your device.) If your phone does not have a microSD slot (we are looking at you iPhone), an adaptor will be required.

 

Taking care of your microSD card and Sound Therapy files 

When you’ve finished transferring the files, we recommend finding a safe and secure place to store your microSD card, as well as on your computer if you have the space, so that both can be accessed easily in the future. Then, if you lose your device or purchase a new one, all you need to do is refer to your back up copies on the microSD card or computer. We can’t guarantee that we will always be around, but you can take care of your ears forever by taking care of your precious Sound Therapy files.

Q: How do I use the microSD card with the Sontegrity player?

Turn the Sontegrity player on.

On the left side on the player is a slot for the microSD card, which is inserted upside-down. Push the card in until you feel a click. You may need to use your nail to push it in far enough.

On the main Music menu, go down to the bottom option, which should be ‘Card Folder’.

Select (play button).

You will be asked the question, “Create list or not”. Select yes.

The screen will display “Searching”.

If successful, the music albums will display and will be able to be played.

What is it and how does it work?

Q: What is Sound Therapy?

A: Sound Therapy is a portable home-based listening program to rehabilitate the ears and brain. It enhances the ear-brain connection with many beneficial results.

Listeners simply play the music on a personal player through earphones during daily activities or sleep. It is at low volume and requires no attention. The specially filtered and activated sound has a number of specific effects on the ear, brain and nervous system to bring about recovery for many ear or brain-related conditions. The specific way the music is filtered, based on techniques developed by the French ear specialist, Dr. Tomatis, make it very different from music therapy or other forms of ‘sound therapy.’

Q: What has been done to the Sound Therapy music?

A: Sound Therapy music is filtered using specific algorithms to activate the ear and stimulate the brain. The program is progressive and gradually introduces the ear to higher frequencies for greater stimulation. You will notice tonal fluctuations and changes in pitch as you progress through the program. Most listeners find the music very enjoyable.

The music is very non-invasive so you can turn down the volume, and feel free to have it on while you are doing other things. Even if you go into an environment where the Sound Therapy is drowned out by other noise it is still effective. You can even listen to other music or watch TV with it on. Just keep it at low volume and know that it is doing you good!

Q: The Sound Therapy process

A: High-quality analog live recording captures as much as possible of the true essence, variation and power — and of course the high harmonics — in the music.

Activation with Electronic Ear keeps the power and variation in tone intact. This process activates the ear muscles and stimulates the entire nervous system.

Progressive filtering reflects the natural sound heard in the womb, where the high frequencies are augmented and the brain is energized, gradually training the ear and brain to greater gymnastic and acoustic heights.

Studio Mastering is a vitally important way to retain sound integrity while balancing and fine-tuning the whole production.

Playback. This final stage of portable playback technology is now offered on a miniature music player for optimum portability and ease of use.

Q: What are the Sound Therapy books?

A: Rafaele and Patricia Joudry’s books will answer most of your questions about the program. Request a free Ebook to get all your questions answered.
When you read the book it allows you to become your own sound therapist and saves you thousands of dollars!

Rafaele and Patricia Joudry’s first book: Sound Therapy: Music to Recharge your Brain gives a full overview of the history and science and the latest updates on portable Sound Therapy. Rafaele’s second book Triumph Over Tinnitus details how Sound Therapy and many other natural approaches can benefit those with tinnitus, hyperacusis or dizziness.

If you are using Sound Therapy for your children then we recommend Rafaele Joudry’s third book, Why Aren’t I Learning? Which are a complete guide to Sound Therapy and other sensory integration therapies for children high-quality

If you would like to read one of Rafaele’s books now, request a free Ebook.

Q: Why is Nutrition for the Ear important?

A: The ear is a very nutrient-rich organ, and requires specific nutrients to function optimally. Rafaele Joudry explains why it is vitally important to use our nutrition for the ear when undertaking Sound Therapy listening. The stimulation created by the music requires the ear to begin functioning at a much higher level of muscular and vibratory activity than previously. Unless extra nutrition is provided at the same time, the ear is struggling to suddenly improve its performance. Athletes require more concentrated nutrition. Now you are becoming an athlete of the ear!

For more information on supplements which may assist tinnitus and hearing, please review the Free Report: “Nutrition for the Ear: The remarkable science of audio biochemistry” by Rafaele Joudry or the chapter on nutrition for the ear in Triumph Over Tinnitus. Supplements called ‘nutrition for the ear’ which meet these requirements are offered by Sound Therapy International. Read more at this link.

Will It Help My Condition?

Q: I have no hearing at all or my cochlea has been destroyed. Can Sound Therapy help me?

A: Sound Therapy can help anyone with ears. If your inner ear mechanism (the cochlea) has been destroyed or removed, Sound Therapy cannot give you hearing in that ear. However, if you have hearing in your other ear, then Sound Therapy can help you through your good ear and can still access your brain and potentially bring you all the other benefits it offers.

Q: I have tinnitus in one ear

A: In this case, your doctor may recommend an MRI to check for a tumor on your auditory nerve.

Whether you experience tinnitus in your left ear, your right ear on in the middle of your head, you will still use Sound Therapy in the same way. It works on both your ears and some people get improvement first in their right ear, some first in their left.

The fact that the music is louder in the right ear does not mean it is working more on the right ear than on the left. The right ear emphasis simply helps the brain to process sound more easily.

To assist with tinnitus we also recommend that you use our Nutrition for the Ear at the same time as Sound Therapy. We do find that people often get better results with tinnitus, as well as an improvement in general wellbeing if they use the Nutrition for the Ear as well. Please consider adding these products to your listening program. To learn more about nutrition for the ear visit our Nutrition for the Ear page.

Q: I have deafness in one ear

A: Whether you have hearing loss in your left ear or your right ear, you will still use Sound Therapy in the same way. It works on both your ears and some people get improvement first in their right ear, some first in their left. The fact that the music is louder in the right ear does not mean it is working more on the right ear than on the left. The right ear emphasis in our programs simply helps the brain to process sound more easily. You should set the volume so that you can hear something in at least one ear. It will then be playing into both ears and there is a chance that, in time, it will even help an ear with severe problems. If you can only hear the music in one ear that is OK. You do NOT have to turn it up so high that you can hear it in both ears.

Q: I have high frequency hearing loss in one or both ears

A: Sound Therapy has been reported to help those with high-frequency hearing loss. Many people have experienced some improvement in their high-frequency hearing when they use Sound Therapy. The music on the albums is specially filtered to exercise the muscles in the middle ear and stimulate the hair-like cells (cilia) in the inner ear, as well as enhancing the brain pathways that process sound.

There is a good chance that you will have a noticeable improvement in your hearing from using the program. We do find that people often get better results with hearing loss if they use the Nutrition for the Ear as well. Please consider adding these products to your listening program. For more detailed information on Nutrition for the Ear please visit this link Nutrition for the Ear.

Q: I have low frequency hearing loss

A: Sound Therapy is recommended for low-frequency hearing loss. Although the albums emphasize the high frequencies, they are also strengthening the ear’s ability to deal with the full range of sounds. Dr. Tomatis did see results in people with low-frequency hearing loss, so there is a possibility that it will improve your experience of hearing with this condition.

Q: My tinnitus sounds like my pulse rushing in my ears or keeps rhythm with my pulse. Why is this?

A: If you hear your tinnitus like a pulse then what you have is called pulsatile tinnitus or objective tinnitus. For more information on different types of tinnitus and how to treat them refer to Rafaele Joudry’s best selling book Triumph Over Tinnitus, newly released in 2007 and now available as an eBook. This type of tinnitus may be related to stress in your circulatory system. Sound Therapy has the potential to assist with this type of symptom as it reduces stress and may assist with high blood pressure.

Nutritional supplements can also improve circulation. Anti-oxidants are one type of supplement known to assist circulation, and these typically include ingredients such as vitamins A, C, and E, pine bark extract, Ginko biloba, grape seed extract and curcuminoids. It is important to take these substances in the right combination and proportions for a therapeutic dose. For more information on supplements which may assist tinnitus please review the Free Report: “Nutrition for the Ear: The remarkable science of audio biochemistry” by Rafaele Joudry or the chapter on nutrition for the ear in Triumph Over Tinnitus. Supplements called ‘nutrition for the ear’ which meet these requirements are offered by Sound Therapy International. Read more at this link.

Getting the Program

Q: What do I need to purchase to get started and what is the cost?

A: For adults, there are three choices for new listeners which you can view in our online store here.

For children, we recommend the family program.

Q: How is the portable method different from the clinical method

A: In some major cities the original Tomatis method is offered as a clinical treatment which requires your attendance for 3 hours per day for an initial program of about 6 weeks. Your program is supervised by a trained Tomatis therapist. The clinical treatment achieves fantastic results and we highly recommend it if you have the time and money to invest in this program.

Our method is about 10% of the cost of the clinical method, and being a self-help method, there is no direct face-to-face supervision. However, our listeners have the advantage of long term treatment over many years, which for most people vastly enhances the benefits they receive. We also provide excellent support via email and phone which is very convenient for the modern busy lifestyle. A full explanation of the difference is given in the book: Sound Therapy: Music to Recharge Your Brain. Order the book here, or download the free Ebook here.

Q: Will my health fund contribute to my Sound Therapy?

A: Sound Therapy falls in the discretionary area, meaning that it depends on your level of cover and how many claims you have made. Contact your health fund and discuss it with them and one of their officers will make a decision.

Q: Will Veterans affairs contribute to my Sound Therapy?

A: Veterans affairs has funded the Sound Therapy for a number of Veterans. Decisions are made on a case by case basis so you will need to contact Veterans Affairs and put your proposal to them.

Advanced Programs

Q: Why do you offer advanced programs if most of the benefits of the program can be obtained from the Listening Foundation Program?

A: Sound Therapy is a program that offers an unexpected range of benefits including sleep, energy, listening, hearing, learning, brain function and more. As our listeners use the program throughout their lives, they often find that new and unexpected benefits develop over the years. Each of our advanced programs is more highly filtered than the one before it, so increased benefits can be expected from the more advanced levels.

The human ear is capable of hearing an extraordinary range of sounds. The loudest sound we can tolerate is a trillion times more powerful than the softest sound we can hear. Yes — a Trillion! The highest frequency (pitch) we can hear is twenty thousand times higher than the lowest frequency we can hear. This explains why our introductory Sound Therapy program could not cover the full range possible for the ear, as our delicate ear mechanisms need gradual and progressive retraining. Just as kindergarten could not cover all of the information offered in a university course. Therefore our progressive, advanced programs can bring new levels of response to the ear and benefits to the listener.

Those who use the program longest often report the greatest benefits. It is more enjoyable and also more stimulating for the brain, to have a wide range of music so that it does not become too familiar and repetitive. Listeners often report a new level of benefit when they begin with a new program. Sometimes a stubborn condition may not give way on the first level but with renewed and continued listening commitment and the higher levels of filtering in the advanced levels it may shift when a new program is introduced.

Our listeners each have different reasons for using Sound Therapy and may, after the initial three or more months want to develop more benefits in a particular area, whether that be energy, memory, concentration, hearing, physical performance, deep peace or emotional harmony.

Q: How do I know when I should proceed to the next level of Sound Therapy?

A: As a general rule we recommend that you spend three months listening to each level before proceeding to the new one. However, if you wish to move on sooner for a particular reason, this should not be a problem unless you are particularly sensitive to the sound and have had to curtail your listening program.

Another way of determining that you are ready to proceed is if you have experienced a breakthrough or change in your hearing, energy or brain function. Once you have experienced a noticeable breakthrough you are ready to move to the next level if you wish, even if you have not completed three months on your current level.

Q: How can I decide which Sound Therapy program to purchase next?

A: If you are using Sound Therapy for ear or hearing related issues, you will follow the Natural Hearing Improvement Series. If you are using it to enhance general wellbeing, brain function or stress reduction, you will follow the Emotional Intelligence Series.

It is important to work through the levels in order within each Series, be it the Natural Hearing Improvement Series or the Emotional Intelligence Series.

For more information on the specific applications of each program please refer to the detailed descriptions in the shopping cart.

Practitioners

Q: Is there Sound Therapy training available for practitioners?

A: Yes, for information for practitioners visit www.SoundTherapySynergy.com

The distance training course we offer has been developed by Rafaele Joudry and Sound Therapy International based on our 20+ years of experience in working with practitioners to help bring Sound Therapy to their clients. Since this is a very unique and innovative field, Sound Therapy International, as the developer of the program, is in the best position to present training on the application of Sound Therapy to your clients. To learn more about becoming a Sound Therapy Consultant please visit www.SoundTherapySynergy.com or email synergy@mysoundtherapy.com

Q: Do you have a practitioner referral program?

A: Yes we welcome referring practitioners. If you would like to refer your clients to us please give us a call and we will be happy to send you our referring practitioner pack and keep you informed of updates from time to time. Or register as a referring practitioner.

When you refer your clients to us we will offer them a free telephone consultation with one of our Qualified Health Consultants and will support them throughout their listening program with email and phone support.